Privacy Policy
How Quality Dental Depot collects, uses, and safeguards your clinic data under Indian law.
Information We Collect
We collect only the minimum necessary to process quotations, issue GST invoices, and arrange delivery. We never collect health or patient data.
| Data Category | Examples | Purpose |
|---|---|---|
| Professional Identity | Doctor name, Clinic/Hospital name, MCI/State Council Reg. No. | Personalise quotes, verify professional status |
| Contact Details | Email address, Mobile/WhatsApp number | OTP delivery, quote confirmations, order updates |
| Billing & Tax | GSTIN, PAN, Registered billing address | Issue compliant GST Tax Invoices, E-Way bills |
| Delivery Logistics | Clinic physical address, PIN code, authorised receiver name | Ship equipment to correct clinic address |
| Quote & Order History | Products viewed, Quote Cart items, Reference codes (QDD-XXXX) | Fulfil orders, enable re-orders, warranty tracking |
| Technical / Session | IP address, browser, OTP verification timestamps | Security, rate-limiting, fraud prevention |
Passwordless Email OTP System
Why we use OTP instead of passwords
Passwords can be leaked, forgotten, or stolen across third-party sites. A 6-digit email OTP is generated fresh for every login, eliminating credential-based attacks entirely.
6-Digit One-Time Code
Generated fresh for every login attempt
bcrypt Hashed
OTP stored hashed — never in plaintext
10-Minute Expiry
Auto-invalidated after 10 minutes
Rate Limited
5 OTP requests max per 60 minutes per email
Instant Invalidation
Used OTPs are voided immediately on success
5-Attempt Lockout
Account locked after 5 wrong verification attempts
How We Use Your Data
Your data is used exclusively for B2B commercial operations. We do not use it for advertising, profiling, or any purpose beyond the following:
- ✅ Generating tailored wholesale quotations with bulk tier discounts.
- ✅ Issuing GST Tax Invoices and E-Way bills as required by CBIC regulations.
- ✅ Coordinating insured freight shipments via Blue Dart, GATI-KWE, and TCI Freight.
- ✅ Scheduling on-site bio-medical engineer installation and staff demonstration appointments.
- ✅ Registering manufacturer warranty certificates with brand OEM partners.
- ✅ Sending transactional emails only — OTPs, quote PDFs, delivery updates.
- 🚫 We never send unsolicited promotional emails or SMS without your explicit consent.
Third-Party Sharing
Non-Disclosure Guarantee
We never sell, rent, trade, or monetise your contact lists, purchase history, or clinic data to third-party advertisers or medical representatives — ever.
We share limited operational data only with audited service partners under strict confidentiality:
Freight Carriers
Blue Dart, GATI-KWE, TCI Freight — receive only the delivery address and contact number.
OEM Brand Partners
Serial numbers and clinic details provided solely to register official manufacturer warranty.
Email Gateway
Brevo (Sendinblue) processes OTP emails over TLS 1.3 encrypted channels only.
Your Rights Under DPDPA 2023
Right to Access
Log in to your account to view all past quotations, invoices, and clinic profile details instantly.
Right to Correction
Update your clinic name, GSTIN, billing address, or delivery contact from your account dashboard.
Right to Deletion
Request account suspension or anonymisation by emailing our compliance desk. Statutory records retained per CGST Act.
Grievance Officer & Contact
Per Rule 3(2) of the IT (Intermediary Guidelines) Rules 2021, our designated Grievance Officer is:
Office
Quality Dental Depot
Jaipur, Rajasthan 302001, India
Have a Question About This Policy?
Our Jaipur corporate desk is available Mon – Sat: 9:30 AM – 7:30 PM | Sun: Closed. Reach our technical sales team for any clarifications.